Branch hours have changed, however this is not due to the merger. Riccarton, Sydenham and Rangiora branches are now open Monday to Friday from 9.00am to 4.30pm. Ashburton branch hours remain the same.
As part of the merger of the banking* and financial services businesses of CBS Canterbury, MARAC Finance Limited and Southern Cross Building Society, CBS Canterbury’s business has been transferred to a new building society, named Heartland Building Society. For more information on the merger and on Heartland Building Society please click here.
* Heartland Building Society is not a registered bank.
No, both accounts will continue to be treated separately until the IT systems for both businesses have been consolidated. Heartland Building Society will let you know when this happens.
The merger will not change the way you can operate your account. It will be business as usual unless Heartland Building Society advises you of changes.
Yes, you can continue to access internet banking* and the online bill payment service by visiting the www.cbscanterbury.co.nz website and clicking on the CBS Canterbury Internet Banking Log In link.
* Heartland Building Society is not a registered bank.
Yes, scheduled direct debits will continue to be debited from your CBS Canterbury account now held by Heartland Building Society in accordance with the existing direct debit authority.
Any automatic payments that you scheduled to come out of your CBS Canterbury account now held by Heartland Building Society will continue in accordance with your existing instructions.
No, you can continue to log into internet banking* by visiting the www.cbscanterbury.co.nz website and clicking on the CBS Canterbury Internet Banking* Log In link.
* Heartland Building Society is not a registered bank.
You will be sent a pre-maturity letter prior to your term deposit maturing asking what you’d like to do, reinvest or have your term deposit repaid. If we don’t receive your maturity instructions, your term deposit will be automatically reinvested with Heartland Building Society.
All CBS accounts are opened with Heartland Building Society. CBS term deposits are issued by Heartland Building Society, which comprises the former businesses of CBS Canterbury, MARAC, Southern Cross Building Society and PGG Wrightson Finance.
Heartland Building Society has a BBB- (Outlook Stable)credit rating from Standard & Poor's. See Heartland Building Society's Investment Statement or click here for more details about the credit rating. Our current Investment Statement can be obtained by calling us on 0800 227 227 or by clicking here.
